Return Policy
Return Period
We accept returns within 7 days from the product delivery date. To be eligible for a return, your item must be unused, with original tags, in the same condition that you received it, and in its original packaging.
How to Make a Return
To initiate a return, please contact us with your order number and the reason for the return. We will provide you with the necessary instructions to return the item.
Return Shipping Costs
Shipping costs for returning items are the customer's responsibility. We recommend using a trackable shipping service to ensure the package reaches its destination.
Refund
Once your return is received and inspected, we will send you an email notification to confirm receipt. If the return is approved, you will receive a full refund of the amount paid for the item.
The refund will be processed within 5-7 business days and credited to the original payment method used for the purchase.
Non-Returnable Items
For hygiene reasons, some items cannot be returned once opened or used. If in doubt, please contact us before placing your order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the product. We will assess the situation and arrange for a replacement or a full refund, including shipping costs.
Contact
For any questions regarding our return policy, please do not hesitate to contact us.