SHIPPING FREE WORLDWIDE Learn more

PAY IN 3 INSTALLMENTS WITH KLARNA

Learn more

Politiche di Reso

Return Policy

Return Period

We accept returns within 7 days of the product delivery date. To be eligible for a return, the item must be in the same condition in which you received it, unused, with its original tags and packaging.

How to Make a Return

To start a return, contact us with your order number and the reason for the return. We will provide the instructions you need to return the item.

Return Shipping Costs

Return shipping costs are the customer's responsibility. We recommend using a tracked shipping service to ensure the parcel reaches its destination.

Refund

Once we receive and inspect your return, we will email you to confirm receipt. If your return is approved, you will receive a full refund of the amount paid for the item.

Your refund will be processed within 5–7 business days and credited to the original payment method used for the purchase.

Non-Returnable Items

For hygiene reasons, some items cannot be returned once opened or used. If you have any questions, please contact us before placing your order.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately and include photos of the product. We will assess the situation and arrange a replacement or full refund, including shipping costs.

Contact Us

If you have any questions about our return policy, please feel free to contact us.